Frequently Asked Questions

 
 

Plan Your Event

Our mission is to provide you with exceptional quality, exceptional service and a creative cutting-edge culinary experience. Our professional staff is available to assist in planning your special event Monday-Friday 8:00am – 4:30pm. Please contact our Catering Coordinator at 479-575-2185 for customized service and menus.

 

Policies & Procedures

To ensure optimal selection and the best possible service we kindly ask that events be booked at least 3 business days in advance. We understand events arise unexpectedly and we will do our best to accommodate your needs.

 

Guest Counts

We kindly request a confirmed number of guests be specified 3 business days prior to the event. This number is considered the guaranteed guest count.

 

Event Time

Events are billed in four-hour increments. Events exceeding the four-hour limit will be subject to additional service fees.

 

Cancellation

We kindly request that cancellations must be made five business days prior to the contracted event date.

 

Linen

Tablecloths are supplied for all food and beverages service tables at events. Tablecloths for non-food tables are available for an additional $5.00 each.  We carry 85x85 and 52x114.

 

Billing and Payment

A form of payment (purchase order or credit card) is kindly requested three business days prior to the event date.

 

Special Diets

Special diets are accommodated upon request. We kindly request that your needs be submitted as soon as possible.

 

Meeting Room

and Equipment

Please reserve all non-food related equipment by contacting Event Services at 479.575.2146. This will include room reservation, set and room configuration, audio visual and other general information.